Discounted Services for Qualified Applicants
What is California LifeLine?
California LifeLine is a state-sponsored discount program that helps make home phone or internet service more affordable for qualifying households. As your local, family-owned provider, CalTel proudly participates in this program to support individuals and families who need essential communication services without stretching their budget.
A standalone broadband plan does not include voice service for making 911 calls. Customers may be de-enrolled from the program due to non-usage. Only one service is allowed per household, except for TTY users who may receive a discount on a second phone line.
Apply Online
How to Apply
CalTel makes it easy to apply. Here’s how the process works:
- Online Application
Consumers can access the online application for the LifeLine Program at LifeLineSupport.org using the “Apply Now” button. - Wait for Your PIN or Application
If you qualify, the California LifeLine Administrator will mail you a Personal Identification Number (PIN) or a paper application. - Complete the Application
Submit your application within 30 days, either online or by mail. - Start Receiving Discounts
Once approved, your discount will be applied to your monthly bill.
Have questions? Stop by our Copperopolis or Valley Springs locations or call our customer service team at 1-800-253-2511. We’ll explain the program, verify service availability, and help you get started.
LifeLine Monthly Rates — Landline
| Location | Full Support | Reduced Support |
|---|---|---|
| Copperopolis (209) 785-xxxx | $5.00 | $5.25 |
| Jenny Lind (209) 786-xxxx | $5.00 | $5.25 |
Low-Income Broadband
| Internet Type (Availability Based on Location) | Cost |
|---|---|
| Fiber | $45.00 |
| Wireless | $45.00 |
| Broadband | $45.00 |
