Access Your Account Anywhere, Anytime.
Manage All CalTel Services In One Place
Whether you want to pay your bill, check your usage, report an issue, or upgrade your service, SmartHub makes it simple to take control of your CalTel account—all from your phone or computer.
Your CalTel Services, Your Way
Accessing Your CalTel Account With SmartHub
Accessing your account information has never been so easy with CalTel and SmartHub. Access either on your computer or mobile device for billing and service information.
Have questions? Call your local CalTel office where one of our team members is ready to help.
- Copperopolis: (209) 785-2211
- Valley Springs: (209) 786-2211
Pay Your Bill Your Way
Payment Options for Your CalTel Services
At CalTel, we’re all about making things easy and convenient for our community. While many customers enjoy the SmartHub app, we also offer other simple ways to pay your bill—no app required. Whether you prefer to pay by phone, by mail, or in person, we’ve got you covered with options that fit your routine.
Pay By Mail
Mail Payments To:
PO Box 37
Copperopolis, CA 95228
One-Time Payment
Make a One-Time Payment without registering your account through our IVR Payment System.
Call 1-833-972-1899
Pay In Person
Payments made in person are accepted only by check or cash.
Payment Locations:
513 Main St.
Copperopolis, CA 95228
4 Jean St. #3
Valley Springs, CA 95252
After hours payment drop box is located near the front parking lot entrance (no cash please).
Returned Checks
When payment of any bill or deposit is made by check and the check is returned unpaid for any reason, a $20 charge will apply for each returned check, as authorized by PUC Rule No. 9, effective December 1, 1983.
Bills For Service
Bills for the previous month’s services are generated on the first of each month and are due and payable upon receipt. To streamline payments and minimize errors, we suggest bringing your bill when making in-person payments at the Business Office. When paying by mail, kindly enclose the payment stub. For any inquiries concerning bills, payments, or other account-related matters, please don’t hesitate to reach out to our Business Office at (209) 785-2211.
