Helping Households Stay Connected

My Account

Manage My Services in Smart Hub

Access Your Account – Anywhere! Anytime!

Login into CalTel’s SmartHub account to manage your CalTel services.

  • Upgrade Services
  • Manage Billing
  • Report Troubles
  • + Alot More!

Register your SmartHub Account

First time users, click on the SmartHub link to register your account.

Login to your SmartHub Account

Access your account now! Anywhere! Anytime!

Download The SmartHub App

Download the App for Apple or Android Devices

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Get it on Google Play badge

Go Paperless – SmartHub 24/7

We’ll send you an email when your statement is ready. View and print your bills. 

One-Time Pay – SmartHub 24/7

Make a one time payment without registering your account.

Other Payment Options

Pay By Mail

Mail Payments To:
PO Box 37
Copperopolis, CA 95228

Pay In Person

By check or cash only

Locations:

513 Main St.
Copperopolis, CA 95228

4 Jean St. #3
Valley Springs, CA 95252

After hours payment drop box located near the front parking lot entrance (no cash please).

PAY BY PHONE

Make a One-Time Payment without registering your account through our IVR Payment System.

Getting started with SmartHub is as easy as 1-2-3!

As you work down this page, you’ll complete the following checklist and be on your way to managing your account like never before! Make payments, report service interruptions, monitor usage, and save the planet.

Register your SmartHub account

Whether through our web portal or mobile app you can register your account for free in SmartHub

Activate the features you want

Take advantage of features like notifications, Auto Pay, and Paperless Billing to have more control over your account

Manage your account anytime from anywhere

The more features you take advantage of the more time and money you can save!

How can SmartHub help you
control your account?

Our SmartHub web portal or mobile app will keep you informed and show you where to save time and money on your bills.

Billing & Payments

No more waiting for your bill to arrive in the mail, access your bill at anytime from anywhere. Save time with easy payment options to avoid late fees and service interruptions.

Alerts & Notifications

It can be frustrating waiting on hold to get your questions answered or pay your bill. Stay informed on important account events via email or text messages. Receive the information you need to make the right decisions about your account.

Paperless Billing

What if you could save some time and a tree at the same time? Activate SmartHub paperless billing, an eco-friendly way to instantly access your bill.

Usage Monitoring

Worrying about usage or surprising bill amounts can be stressful. When you know what devices are using the most [energy/bandwidth], you can make money-saving decisions about your account. Imagine opening your bill and seeing an amount less than expected.

SmartHub gives you complete control over your account by giving you the tools that deliver the right information at the right time so you can make the right decisions about your account.

Returned Checks section:

When payment of any bill or deposit is made by check, and the check is returned unpaid for any reason, a charge of $20 will apply for each returned check, as authorized by PUC Rule No. 9, effective December 1, 1983.

Bills for Service section:

Bills for the previous month’s services are generated on the first of each month and are due and payable upon receipt. To streamline payments and minimize errors, we suggest bringing your bill when making in-person payments at the Business Office. When paying by mail, kindly enclose the payment stub. For any inquiries concerning bills, payments, or other account-related matters, please don’t hesitate to reach out to our Business Office at 209-785-2211.