CalTel Outages & Service Updates

See Known Issues In Real-Time

Use our interactive outage map to check for service interruptions by location. We update it as soon as we confirm outages or complete maintenance.

First Steps When Experiencing An Outage

Here’s what to do if your phone or internet stops working.

Before calling support, try these quick checks:

• Reboot (safe start) your modem or router (unplug for 30 seconds, then plug back in). Do not press the reset or restart button
• Make sure your power is on—check outlets, surge protectors, and any backup batteries.
• See if neighbors are affected or if your area is listed on the Live Outage Map.
• Follow us on Facebook and Instagram for real-time service updates.

Still no service? Contact our support team.

Be Ready. Stay Online & Connected.