CalTel Policies

Service Terms & Customer Policies

CalTel Policies

Service Terms & Customer Policies

Service Terms & Customer Policies

Find our current service policies, terms and conditions, and important legal notices.

Our goal is to provide clear, consistent information to help you understand your rights, responsibilities, and the standards we uphold as your local service provider. Click the links below to read the latest information relevant to your service.

Privacy Policy
Inside Wire Policies
Internet Service Agreement
Data & User Opt-Out Options
Name & Address Disclosure
Network Neutrality & Open Internet
A CalTel construction truck on location laying orange fiber duct for a new install.