Log into Magic Mail

  1. Go to mail.caltel.com
  2. Type in your full email address and password
  3. Click Login.
Magic Mail Login Screen

Check Spam

When you log into Magic Mail, you will first see the spam quarantine:

Magic Mail Quarantine Screen Sample

If instead you see the “Online Email tools dashboard”, click “Spam Management”(1), then “Quarantined Mail”(2).

Magic Mail Quarantine Spam Settings Screen Sample

Any quarantined messages will appear here. You can choose to delete them or deliver them if they are important. Please see the next page for permanently adding a sender to the whitelist.

Allowing Quarantined Messages

Instead of selecting specific messages and manually delivering them, MagicMail has the ability to whitelist an email address so it no longer ends up in the quarantine.

To do this, start by going to your spam quarantine: MagicMail Quarantine

Next, find an email that you want to receive in the list, and click on the Subject of the email:

Allowing Quarantined Messages

Instead of selecting specific messages and manually delivering them, MagicMail has the ability to whitelist an email address so it no longer ends up in the quarantine.

To do this, start by going to your spam quarantine: MagicMail Quarantine

Next, find an email that you want to receive in the list, and click on the Subject of the email:

Magic Mail Allowing Quarantine Messages Screen Sample 1

On the next screen, verify the email address is correct:

Magic Mail Allowing Quarantine Messages Screen Sample 2

Then click “Action” (1), “Whitelist and Deliver” (2), and then the “Execute” (3) button.

All messages that match this sender will then be automatically moved from the quarantine to your inbox. Because the sender was added to your whitelist, they will no longer end up in the quarantine.

Change Spam Settings

Click on “Spam Management” on the left-hand menu.

Magic Mail Allowing Quarantine Messages Screen Sample 3

We recommend leaving the spam filter set to “Normal (w/Quarantine)(RECOMMENDED)”. We have also added a “Low (w/Quarantine)” filter that will allow a significant amount of spam come through, with fewer messages actually getting caught in the quarantine.

We do not allow disabling of spam protection, but you have control over who is sending you email by clicking “Show More”.

The following lists will appear:

Magic Mail Allowing Quarantine Messages Screen Sample 4

A blacklist is a list of items that will cause a message to be marked as spam. A whitelist is a list that will cause any messages that match it to be automatically accepted.

  • The Subject Blacklist marks messages as spam where the subject matches an entry in the list.
  • The From: Blacklist marks messages as spam where the from: address matches an entry in the list.
  • The From: Whitelist allows a message marked as spam to go through if the from: address matches an entry in the list.

Clicking on a list will pop up a small window that will show you all of your list entries and allow you to add a new entry.

Change Email Options

To add or change a vacation message, auto-responder, message filter or forwarding, click on “My Email Options”.

Autoresponder:

Magic Mail Allowing Change Email Options Screen Sample

Fill out the Start and End date for when you want the message to be active. You can choose from a calendar if you wish by clicking in the date field.

Magic Mail Allowing Start End Date Screen Sample

Enter a subject that you want in your auto-responder / vacation message as well as text you want to appear. Check the “Enable vacation message” checkbox and click “Update Vacation Message”.

Server Side Delivery Filters:

If you would like email messages to automatically go into a specific folder in webmail automatically, you can use the Server Side Delivery Filters.

Magic Mail Allowing Server Side Delivery Filters Screen Sample

Existing message filters are listed. Click “Add New” to get the following popup:

Magic Mail Allowing New Delivery Filter Screen Sample

Choose a name for this filter, a destination folder, and check all the relevant conditions to filter these messages. Then click “Submit”. Any incoming messages that match this filter will automatically be put in the appropriate folder in webmail.

Forwarding:

If you wish to forward your caltel.com email address to another email, such as a gmail.com or outlook.com email address, enter the email here:

Magic Mail Allowing Email Forwarding Screen Sample

Click on “Update Forwards” to save your changes.

Checking Webmail

To access your webmail, click on “Webmail”.

Tuxedo Webmail is based on and is similar to Roundcube. There are new features we would like to draw your attention to:

Magic Mail Checking Webmail Screen Sample 1

By clicking the Apps button in the upper right corner, you will get the following:

Magic Mail Checking Webmail Screen Sample 2

This is how you access your contacts, as well as the new calendar feature and settings.

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