These are the basic settings for setting up email accounts for CalTel Internet.

Incoming IMAP mail server settings:

Mail Server Type: IMAP
Incoming Mail Server: mail.caltel.com
Username: your full caltel.com email address (example@caltel.com)
Password: your caltel.com email password
Connection Security: SSL (or SSL/TLS)
Port: 993

Outgoing mail server settings:

Mail Server Type: SMTP
Outgoing Mail Server: mail.caltel.com
Username: your full caltel.com email address (example@caltel.com)
Password: your caltel.com email password
Connection Security: StartTLS (or TLS)
Port: 587
Mail Server Type: POP3
Incoming Mail Server: mail.caltel.com
Username: your full caltel.com email address (example@caltel.com)
Password: your caltel.com email password
Connection Security: SSL (or SSL/TLS)
Port: 995

Errors:

If after entering the above information into your email client, if you get any errors saying there is a problem with the certificate, then your email program is too old to connect to our mail server. This is caused by using an operating system that is out of support. Some examples of unsupported operating systems include:

  • Windows XP, Vista, 7, 8 or 8.1
  • MacOS 10.n (All versions of MacOS 10 and earlier are now unsupported)
  • Android version 10 or earlier
  • Apple iOS 13 and earlier.

More information on out of date products can be found here.

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